Terms and Conditions

LETTERPRESS:
Letterpress is a hand made print process on our antique 1890’s and 1950’s platen presses. Whilst the team take great care to deliver beautifully crafted invitations, due to the nature of the antique machines and the letterpress process, slight variation in colour, plates and printing result, or invitation finishes may occur. No two prints are the same as variations in paper thickness, colour, plates, impression and registration position can occur.

COLOURS & PRESS CHECKS:
Colours viewed on screen or in digitally printed or onscreen mockups to your invitation may appear different to the final printed result. Colours can vary for a number of reasons including screen calibration, paper choices and print techniques used. The team at Yesterday Creative mix their letterpress inks by hand based on the Pantone colour system and great care is taken to match the Pantone colour books kept on hand at the studio. Yesterday Creative accepts no liability for differences in printed colours to colours viewed on screen, in printed mockups (either letterpress or digital) or to the clients own Pantone swatch books. Yesterday Creative gives all clients the opportunity to review Pantone colours in person during a consultation, or visit the studio on the day of printing to press check and approve colour and appearance of the printed result. Any changes to previously approved colours on the day of printing, or after the job has been printed may incur additional costs at the expense of the client.

FEES & CHANGES:
Extra work as a result of changes to the brief by the client or revisions/changes to to copy or artwork outside allocated time allowances in the quote or stated fees may incur an extra charge at a rate of $99p/hr plus gst. The client will be notified and approval sought before any additional charges are incurred. Additional fees will be quoted based on the time and amount of work involved to complete the clients request. A 50% deposit of the project will be invoiced upon acceptance of the quote and before commencement of work. The final balance is due prior to delivery or collection of finished orders.

INVITATION WORDING & GUEST LISTS:
Clients are to supply all working and excel spreadsheets of guest names and addresses when required by Yesterday Creative. Failure to supply these items when required may increase the turn around time to complete your invitation order. Yesterday Creative can assist with supplying wording suggestions but will not be held liable for any incorrect information given, or any mistakes to spelling in invitation wording once the proof is approved and signed off by the client.
Any additional changes to wording, or changes/corrections to client supplied guest lists, after the design has been completed, may incur extra fees at a rate of $99p/hr.

TURN AROUND TIME:
Turn around times may change, dependant on timely supply of required information or feedback/changes from the client. Yesterday Creative will not be responsible for any failure to complete an order within the original agreed timeframe, due to the clients delay in suppling information, feedback, changes or signed approval forms within a timely manner. The client accepts that Yesterday Creative will not be held liable for delay in paper or goods required to complete the order, that is outside the control of the Yesterday Creative team.

ERRORS OR FAULTY ITEMS:
Please advise Yesterday Creative within 7 days of receiving your order of any items that appear faulty or damaged. Any errors made on behalf of Yesterday Creative will be reprinted at the expense of Yesterday Creative. However any errors in client supplied wording or guest lists, or errors in work that have been reviewed and approved by the client prior to printing, will be reprinted at the expense of the client. Yesterday Creative will not be held liable for any damage that occurs during delivery or postage of printed goods.

REFUNDS OR EXCHANGES:
Yesterday Creative does not offer refunds or exchanges. Where work is deemed faulty as a result of error by Yesterday Creative, work will be reprinted or corrected, and resupplied to client. The 50% deposit is non-refundable.